Will Storylines provide a financial statement to accompany the Agreements?
No, Storylines financial viability is separate to the risk of a resident (perpetual use holder). This is a safeguard for both the residents and the company. Storylines will report vessel operational costs quarterly which will include key indicators such as fuel prices, capital requirements and risk assessments. The company will also deliver an in-depth annual report for all residents of the ship.
What is included in the unit maintenance (ie a toilet leaks, a chair breaks…)
Ongoing maintenance related to ship operations will be taken care of by Storylines (plumbing, wiring, etc). Neglect, accidents and damage incurred by occupants is the financial responsibility of the primary resident. Storylines is not responsible for maintaining nor upgrading furnishings.
What is included in annual fees for general ship maintenance?
The annual fee includes not only maintenance of the ship itself which requires constant upkeep, but also consumables utilized to keep the ship running and costs associated with operation of the ship such as port dues, surveys, certification, crew salaries, waste disposal, etc.
Are there any ship fixtures or equipment that will be leased from suppliers and therefore incur ongoing operating costs, as opposed to being included in the initial capital cost?
There may be a minimal number of lease-backs, but only on consumables which need to be replaced anyway. Rather than having a huge upfront expense every 5-7 years with a new multi-million dollar piece of equipment, they can be leased from certain suppliers at a 0% interest rate. Consumable things that have wear and tear and have an end date.
Please specify what expenses will be covered by the ship’s insurance.
Storylines will cover all Marine Risk insurances such as hull/machinery risks, Third Party indemnity risks usually referred to as PandI ( Protection and Indemnity ) and a blanket cover for coverage of legal representation of the company. Residents are required to cover their own coverage for personal risk, medical, and loss of their own property brought on board of the vessel.
Who determines the operating budget for the ship and how are the annual assessments determined?
We use industry benchmarks to determine what the costs should be and we have confirmed those numbers with multiple professionals within the industry (internal and external to Storylines). The operating expenses have been ratified by operational cruise finance experts. We have a very detailed budget by expense type. This will be fully reported on an annual basis.
What guarantee do we have that our payments are secured?
Storylines will have demand/refund guarantees in place so that any investment (by banks or residents) is secure. These guarantees ensure that the project will be seen to completion and that the ship will be delivered regardless of unforeseen circumstances.
What are the terms for refunding the milestone payments?
The payments are only returned if Storylines doesn’t fulfill our contractual obligations. If you decide to withdraw from your deposit agreement, we can re-sell your unit (sliding scale penalties will apply).
Will I need to acquire liability insurance? What about insurance for the contents of my residence?
We partner with an insurance provider so you will have the opportunity to wrap all your insurance needs together: health, personal property, liability, travel, etc. Storylines does not cover your personal effects.
Will there be a separate Homeowners Association agreement?
There will be a similar structure of an HOA in place where residents can get involved with the steering committee to shape the community bylaws for the community standards. It will continue to evolve before and after sailing. There will also be sub-committees of special interest groups.
Do residents make their own arrangements for upgrades and renovations to our units? Or are all the units renovated every 10-15 years in dry dock, paid for by our annual fees?
Any upgrades that you want to do are at your own expense. This type of work can only be done at certain points when the ship is in a dry/wet docking period. The plans will need to be approved by Storylines. Residents can do this or they can opt to have Storylines complete the renovations (likely every 12 years) also at the resident’s expense. Annual fees do not cover remodeling a residential units.
Does Storylines maintain the interior furnishings inside the units? What about mattresses, couches, TVs and linens?
Residential developments do not maintain or replace your furniture and linens. The unit will be turn-key when you receive it. It’s your home and it will be up to you to maintain and upgrade it (outside the walls) at your own expense.
Lease values: Can we sell the remaining lease term at market prices? How will the market value of a residence be established at time of sale?
The resale value is market value which is based on supply and demand.
What will be Storylines commission at sale? If a direct sale is arranged, what will be Storylines commission on that price?
A standard real estate type commission will apply to to a resale, a lesser amount will apply should you find a suitable buyer. Storylines will still need to screen these potential residents.
Can you please explain what is involved with signing Sales Agreements?
Storylines is committed to minimizing the use of paper wherever possible. Our emphasis is on digital processes, including e-signatures whenever possible. Prior to signing sales agreements and sending your first milestone payment, there is an online identity verification, which ensures a secure method that aligns with regulatory procedures for international banks. There are also FACTA forms to complete as part of anti-money laundering background checks. There is one paper document (trust agreement) that requires an ink signature.
In light of the global pandemic that has impacted world travel and the cruise industry, please provide insights into Storylines operational sustainability.
Storylines is not a cruise line. Cruise lines operate by selling tickets so it’s extremely problematic when they need to cancel cruises.
Our residents pay for the ship’s operation so we are well prepared and plan to continue operating through any pandemic. Our itinerary may be affected but that is the most impact we anticipate to our operations. In a worst case scenario, the ship will relocate to an island nation where we will live as temporary residents and live like locals for however long it takes until we can resume travel. To learn more about our pandemic protocols including health, safety and technology, please click here.